About Us

Headshot of Joselande Vilsaint from Elite Cleaning Services Group

Joselande Vilsaint

Founder

Welcome to our professional cleaning services company based in California, where we specialize in delivering exceptional and environmentally-friendly cleaning solutions that will surpass your expectations. With our team of experienced professionals, we are dedicated to transforming your space, whether it’s residential or commercial. By utilizing the latest equipment and techniques, we ensure that your environment is not only clean but also safe and conducive to a healthy lifestyle.

 

We take pride in our commitment to customer satisfaction, providing customized cleaning solutions tailored to your specific needs. Our attention to detail and thorough approach guarantee a spotless and pristine result every time. Trust us to create a clean and inviting environment that you can truly appreciate.

Vilsaint Signature
Elite Cleaning Services Group image of a clean Airbnb bed with fluffy pillows

At Elite Cleaning Services Group, we specialize in maintaining pristine environments for Airbnb and vacation rental guests. Partnering with us ensures unmatched guest satisfaction and elevates your business.

Our tailored cleaning solutions leave no corner untouched, creating immaculate spaces for guests to enjoy. With our expertise and attention to detail, each guest is greeted with a spotless environment, setting the stage for an unforgettable experience.

Our timely and efficient service allows you to focus on delivering exceptional guest experiences and growing your business.

Partner with us to enhance your property’s appeal, streamline operations, and ensure guest satisfaction. Together, let’s set new standards of excellence in the industry.

Purpose

Partnering to Drive Opportunity to the Communities We Serve.

Core values

Community
We build strong connections with clients, making spaces warm and welcoming, not just clean
Happiness
We believe in spreading joy through our work, making spaces cleaner and brighter.
Attention to detail
We strive to always deliver a spotless end result.
Reliable
We’re committed to trustworthiness, akin to family.
Motivated
Our passion drives us to create memorable, CHARM-filled spaces.

Our cleaning experts leave nothing untouched from the ceiling to the floor and everything in between.

Meet the Executive Team!

Joselande Vilsaint

Founder

Oldia Jean-Gilles

Co-founder

Joselande Vilsaint

Founder

Oldia Jean-Gilles

Co-founder

Junise Dorestin

Office Staff

Grace Diaz

Customer Success Manager

Junise Dorestin

Office Staff

Grace Diaz

Customer Success Manager

Caring for the people, places, and the planet

It's all about you!

We promise quality, reliable cleaning service every time so our loyal customers feel special. We work hard to be the best. Our products are high-quality and safe. We focus on the details so you have a clean, and orderly space every time

Worry Free Service

Each member of our team undergoes extensive vetting and a thorough training process upon hiring and are fully insured for your protection. So you get to have a peace of mind, leaving you to do what matters most to you.

Our 24 Hour Promise

As with all new relationships, we understand that miscommunication happens.  At Elite  Cleaning Services Group LLC  we would never want you to live with a dirty item or spot that we may have overlooked. If you find yourself unhappy with your recent cleaning service, feel free to contact us. Our team of professionals is happy to come back and re-clean the areas that did not live up to your expectations. Simply reach out to us within 24 hours of your last service and we’ll resolve the issue at no extra cost.

Learn More

We work hard to make a difference, with every person, every day, every time. We know that when we get things right, it enhances lives and makes the world work better – and that is what drives us.

We are here to help. Are you are interested in our services or joining our company? Or do you have questions about something else? Please click below to get answers.

Got a few questions?

Precautions & safety measures to fight against the spread of germs and viruses. These are steps to keep everyone healthy:

  • Washing hands regularly
  • Disinfecting equipment between each job.
  • Staying home when they are not feeling well.
  • Wearing masks from start to finish

A deep clean is recommended for all first time cleaning by Elite. It allows us extra time to get all the areas that have been missed during regular cleanings in the past. After the initial deep clean, most customers switch to a standard 2 hour clean.

If you cancel before 24 hours you will receive a full refund to the payment information on file.

If you cancel within 24 hours of your booking time you will be charged a 25% cancelation fee.

Yes, with limited hours. If you need immediate assistance call +1-951-501-4021

We do not charge for rescheduling as long as it is done before 48 hours of your original booking. Please see our Cancellation & Refund FAQ for further information.

You’ll want to head to your account page, and under settings select billing. In that section, it’ll allow you to update billing, the address of clean, and your current subscription. If you cancel within 48 hours of your booking, your booking is credited to your account to use whenever you’d like. 

If you cancel within 24 hours, it is a nonrefundable full charge.

Yes, upon request. Please understand that cleaners have personal lives, and can get sick, or request leave. If that occurs we’ll ask to either reschedule, or send a different cleaner.

You do not! However, if it’s your first time signing up for an Elite cleaning, initial introductions always help develop the personable relationship with your home specialist.

If you are not happy with the service for any reason please call us immediately for further instructions. A Re-scheduled clean must be made within 2 business days of the original appointment.

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